Q. Why can't hard (i.e. physical) products be delivered outside of New Zealand?
A. Our current set of online hard products are specifically tailored to New Zealand (and, we are currently not set up for international delivery of these hard products).
Q. Where is the digital file I purchased?
A. Once payment has been cleared you will be sent a link to the digital file(s) which enables downloading.
Q. How much does it cost to deliver my products?
A. Charges are based on a combination of the weight and volume of your order. As you work through Checkout, the cost of shipping is calculated and displayed. If you are not happy with the cost you can choose to withdraw from the purchase.